Privacy Policy

Last updated: February 23, 2026

Introduction

Layer AI Inc. ("Layer", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our managed SaaS assistant service.

Service model

Layer is a hosted service. Sessions, memory, identity links, approvals, and configuration data may be processed and stored on Layer managed infrastructure so the product can stay available across clients.

Information We Collect

Account and auth information

• Email address and profile information
• OAuth provider identifiers and authentication events
• Device and client enrollment metadata

Product usage and diagnostics

• Feature usage patterns and session metadata
• Health, error, and performance telemetry
• Security and audit records for access control actions

Billing data

• Subscription status and plan information
• Payment processing metadata from our billing provider (Stripe)
• Layer does not store full payment card numbers

How we use your information

We use the limited information we collect to:

• Provide and secure your Layer account
• Run core product features across clients
• Manage authentication, access, and billing
• Monitor reliability and prevent abuse
• Provide support and comply with legal obligations

Data sharing

We do not sell personal information. We share data only when needed to operate the service, including with infrastructure, authentication, analytics, and billing providers under contractual controls, or when required by law.

• Cloud infrastructure and storage providers
• Authentication providers
• Billing providers
• Legal and safety disclosures when required

Security

We use transport encryption, access controls, audit logging, and secret management practices designed for hosted systems. No system is guaranteed to be perfectly secure.

Data retention

We retain account and workspace data while your account is active. Backup retention follows operational policy and may include daily and weekly snapshots. We delete or anonymize data when no longer needed, subject to legal requirements.

Your rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your account
• Request export of your data
• Opt-out of marketing communications

Children's privacy

Layer is not intended for users under 13 years of age. We do not knowingly collect information from children under 13.

International data transfers

Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers.

Changes to this policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through the service.

Contact us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Layer AI Inc.
Email: privacy@layer.ai
Address: [Company Address]